Brooklyn woman says Uber driver refused to pick her up, fears racism was the cause
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Brooklyn writer said an Uber driver refused to pick her up Thursday night, and she fears racism may be the reason behind the snub.
TV show host Ashley Ford tweeted about the 8:30 p.m. encounter to her 110,000 followers moments after it happened.
“I just had an @Uber driver stop, look at me, say “no,” and drive off. Without me in the car. And uber charged me $5 for that,” she wrote.
Ford, 30, used her app to hail a car from 23rd St. and Broadway for a trip to Flatbush. When the cab arrived, she asked, “Are you here for Ashley? He looked at me, and he said, ‘No,’ and he drove off,” she said. Ford looked at the license plate, she saw it matched the one on her Uber app.
Ford, who is black, said she doesn't know for sure why the driver — who she described as fair-skinned with dark, straight hair — would pass up on a $40 fare to Flatbush.
“It’s hard, because I don’t want to believe it was racist, but I don’t see any other reason why he would have looked at me and said ‘No’ and drove off,” said Ford.
“I tend to want to give people the benefit of the doubt, but this is not a person in distress," she said. "My money is as good as anyone else... I tip well. I'm a really great passengers.”
As she waited for another cab, she felt embarrassed at first, then mad about feeling embarrassed.
An Uber representative has reached out to her since then, she said. "They said it's a situation that they want to rectify. They said that it's not OK," she said "Somebody will be reaching out to me, hopefully soon."
App officials said they’ve opened an investigation into what happened, and she ultimately wasn’t charged the $5.
“Uber doesn't tolerate any form of discrimination and we'll be investigating this fully," spokeswoman Brooke Anderson said.
Ford, who hosts a news and culture TV show and podcast called 112BK, was retweeted more than 1,000 times.
"As much as I don't want to ruin somebody's life I also can't stand the fact that he might do this to other people, and they don't have 100,000 followers on Twitter," she said. u
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